Topics

Lapland Visit

How long does the experience last?

A LaplandUK tour lasts for 3.5 - 4 hours, with your visit to Father Christmas coming in the final hour of the adventure.  The time stated on... Read more...

Where is LaplandUK?

LaplandUK is based in the beautiful Whitmoor Forest, part of the Crown Estate near Ascot.  Our address is; Swinley Road,  Ascot, Berkshire, SL5 8... Read more...

Do children keep Toy Factory Toy?

Due to overwhelming demand from parents, this year EVERY CHILD will receive the toy built with the elves in the Toy Factory as part of their LaplandUK... Read more...

LaplandUK tour

A LaplandUK tour consists of 3 sections: The first 90 minutes is an interactive theatrical experience, in which Small Folk help the elves build... Read more...

What are Jingles?

Jingles are the elven currency of LaplandUK Once you travel through the magical pathway to Lapland you will only be able to spend Jingles or use... Read more...

Early arrival information

We recommend you arrive 20-30 minutes before the start of your tour. If you booked for the 11:00 tour, we’d therefore recommend you aim to arrive... Read more...

What should I wear?

While you will be inside for some sections of the event, the majority is outdoors in the natural forest setting of Whitmoor Forest. Due to this, we... Read more...

What happens if we are late?

  If you are late for your tour we will always endeavour to accommodate you by booking you into the next available tour. However, as there... Read more...

Is LaplandUK a non-smoking zone?

Yes, LaplandUK has a no smoking policy in all areas of the site, including outside. ... Read more...