When do I need to arrive?

We recommend you arrive 20-30 minutes before the start of your tour.

If you booked for the 11:00 tour, we’d therefore recommend you aim to arrive between 10:30 and 10:40 to check-in and ensure you have everything you need. Please bear in mind that your visit to Father Christmas will take place approximately 3 hours into your tour.

Related answers:

How long does the experience last?