Early arrival information

We recommend you arrive 20-30 minutes before the start of your tour.

If you booked for the 11:00 tour, we’d therefore recommend you aim to arrive between 10:30 and 10:40 to check-in and ensure you have everything you need.

If you are late for your tour we may have to catch-you-up to your tour, possibly involving missing sections of the show. LaplandUK is a sold-out experience and it may not be possible to move you to a later tour.

If you are early you are welcome to wait in Elf Check In - where a selection of hot drinks, pastries and snacks are available. 

If you fancy a hot drink & a quick bite before visiting Lapland, we recommend a visit to the newly refurbished Royal Foresters Hotel at the end of Swinley Road approximately a 3-4 minute walk from the Enchanted Forest car parks.

All Lapland visitors will receive a 10% discount off of their food bill, between 9am-5pm. Don’t miss out!

Want to book ahead? Call on 01344 596 480

They open from 7am for coffee, tea and breakfast. 

Please bear in mind that your visit to Father Christmas will take place approximately 3 hours into your tour.

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